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Interactive Response Technology
Providing effective IRT solutions for patient enrolment, randomisation, dosing and clinical supplies management.
Benefits of ICON IRT
Rapid and flexible study builds
ICON's FLEX ADVANTAGE platform is a flexible, configurable and fully customisable system that supports simple and custom builds. Study builds can be achieved in as little as four weeks.
Fully integrated solutions
FLEX ADVANTAGE can be integrated with any clinical trial system. Uni-directional and bi-directional solutions allow you to seamlessly access clinical data from various sources, enabling rapid and more effective decisions.
Simplified clinical supplies management
FLEX ADVANTAGE streamlines your clinical supply chain and provides end to end efficiency with intuitive navigation, seamless access, shipment acknowledgement reminders, and automated temperature excursion tracking.
Extensive experience
With over 20 years of experience in the IRT industry, our team brings diverse and extensive knowledge to ensure the design and management of clinical trials are successful. You are assured of a rapid user requirements process and a high-quality build.
Support from study design to close-out
With ICON's operational and technical professionals specially qualified in the design, development, and management of IRT solutions, you are supported through the life of the study.
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2700+
Studies implemented worldwide -
150+
Indications in 28 therapeutic areas -
102,000
Managed sites -
35M+
Patient transactions -
74
Supported languages in more than 106 countries
Expert support, products and solutions
ICON’s IRT services are under-pinned by a team of experienced operational and technical professionals specially qualified in the design, development, and management of IRT solutions for randomisation and trial supply management.
A dedicated project management team will be assigned to support you through the life of the study. They will provide the best solution to meet the study protocol objectives and ensure a successful outcome.
Flex Advantage
FLEX ADVANTAGE is ICON's IRT platform for managing patient randomisation, investigator sites and clinical supplies management regardless of complexity or trial phase. The platform is built to meet the needs of each unique study. Flex Advantage is a configurable and fully customisable web-based platform that is fully validated and 21 CFR compliant.
Flex Advantage Express
Flex Advantage Express is a configurable, web-based platform that provides an effective and efficient solution for managing patient data collection, enrolment, randomisation and drug supply/dosing regimens for those studies requiring little to no customization. It is configurable and fully validated and 21 CFR compliant.
Integrated data solutions
FLEX ADVANTAGE simplifies workflows and data. Uni-directional and bi-directional integrated solutions provide the ability to seamlessly access clinical data from various sources enabling the user to make the best decisions quickly.
It can be integrated with any clinical trial system and a wide range of technologies including medical imaging, external EDC, CTMS, ePRO and laboratory systems, as well as ICON’s FIRECREST and ICONIK platforms, thereby providing complete visibility of your clinical data.
IRT Vendor Consulting Solutions
The implementation, deployment and management of an IRT system can be daunting. Whether you choose ICON’s Flex Advantage system or another IRT solution, our Vendor Consulting team can help you navigate the varied challenges and manage risk.
User Acceptance Testing (UAT) Solutions
No matter the study size or complexity, it is essential to have full confidence that your IRT system operates exactly as intended. Our dedicated User Acceptance Testing (UAT) team will oversee the process, incorporating industry best practices and a provide a UAT plan tailored to your unique needs.
Global Clinical Trial Help Desk
Once your IRT system is deployed, our dedicated team of GCP-trained help desk agents and project support analysts is available to assist you 24/7, 365 days a year. Trained on your specific protocol, study and IRT system, they will deliver personalised assistance aligned to your specific trial requirements, from the initial system build and setup through the entire trial lifecycle.
In this section
- Asset Development Consulting
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Blended Solutions
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Cardiac Safety Solutions
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Clinical & Scientific Operations
- Biostatistics
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Case studies
- Clinical Operations
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Clinical Supplies Management
- COVID-19
- Clinical data science
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Endpoint Adjudication Services
- Global Logistics
- Interactive Response Technology
- Investigator Payments
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Medical Affairs
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Medical Call Centre Services
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Medical Writing & Publishing
- Pharmacovigilance
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Project and Program Management
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Site Identification and Feasibility
- Commercial Positioning
- Decentralised Clinical Trials
- Early Clinical
- Language Services
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Laboratories
- Medical Imaging
- Outcome Measures
- Real World Intelligence
- Regulatory Affairs
- Symphony Health data
- Site & Patient Solutions
- Strategic Solutions
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Technologies