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ICON Suppliers
At ICON we are committed to sustainable procurement, utilising a responsible, sustainable and ethical value chain and setting clear expectations with our suppliers.

ICON’s goal is to source from suppliers whose values align with our own, including suppliers who are committed to inclusive and fair practices, and are socially and environmentally responsible and conscious.
ICON strives to develop mutually beneficial relationships with our suppliers, and sharing our expectations and requirements sets a solid foundation for collaborative engagement and successful partnerships.
In light of this, ICON suppliers are required to commit to our Global Supplier Code of Conduct, which incorporates the Pharmaceutical Supply Chain Initiative (PSCI) principles for Responsible Supply Chain Management and articulates our standards and expectations regarding:
- Ethics and compliance
- Labour and human rights
- Health and safety
- Environmental stewardship
This helps us to ensure our values are aligned, it contributes to a better partnership between ICON and our suppliers, and ultimately helps both ICON and our suppliers work towards achieving the United Nations (UN) Sustainable Development Goals (SDGs). Our Global Supplier Code of Conduct also outlines channels to report concerns or grievances related to our suppliers, such as our Ethics Line. We operate a strict anti-retaliation policy and expect suppliers to do the same.
To support ICON’s efforts to continue to have a positive impact by conducting business sustainably – we have a Sustainable Procurement Policy that outlines our expectations for suppliers relating to sustainability. This policy applies to all suppliers and will ensure ICON maintains a responsible and sustainable supply chain.

ICON works with trusted partners such as EcoVadis to help us understand our suppliers’ sustainability maturity and emissions impact. The EcoVadis scorecards are pulled into our Supplier Management Portal which helps to guide buyers’ decisions. The insight provided from the EcoVadis scorecards allows ICON to recognise opportunities for improvement within our supply chain. Using this information, we can identify more meaningful partnerships with suppliers whose goals are aligned with ICON’s and are working on improving their operations from diversity, human rights and environmental impact perspectives.

We understand that in order to achieve our goals and the United Nations Sustainable Development Goals, companies need to work together to collaborate towards achieving the goals. This is why it is important to ICON that we partner with our suppliers to work together and achieve our mission.
ICON is committed to enabling our suppliers to understand sustainability and how their organisations can make a positive impact. A supplier guide is available for ICON suppliers – please reach out to your procurement contact for a copy.
Relevant documents:
- Global Supplier Code of Conduct