ICON is the only full-service, ISO 17100, ISO 9001 and ISO 18587 certified translation provider within a global top-tier CRO, offering total harmonisation between product development processes and translation methodology. 

We have flexible scalability with a global network of over 2,500 trusted medical and clinical translators, including linguistic validation specialists, covering over 300 languages across every location where clinical research takes place.

ICON Language Services maintains an effective quality management system that promotes ICON’s values and standards in alignment with ISO 9001. ISO is defined as the international standard that specifies requirements for a quality management system (QMS) to demonstrate the ability to provide products and services that meet customer and regulatory requirements.

Alignment with ISO 9001 ensures the following quality assurance benefits of working with an ISO 9001 certified partner:

• Ensures manufacturing of products or services meet high quality standards
• Decreases risk of defects
• Supports on time service and delivery
• Increase efficiency of core processes
• Supports availability and management of resources
• Frequent review of quality management processes ensures continual improvements
• Optimises business efficiency while mitigating business costs

Contact us today to speak with our language services team and learn how ICON can design a custom translation program to suit the needs of your study or company, to save you money, reduce risk and improve quality.