Functional Service Provision

DOCS is the Functional Service Provision (FSP) division at ICON and a global top three provider of FSP services. Through combined functional, operational, and talent expertise, DOCS offer FSP models that provide cost-savings, clinical expertise and significantly improve business performance.

ICON FSP experience

  • 60

    FSP partnerships
  • 3,400

    Employees
  • 80+

    Countries

Functional solutions

We specialise in consulting with our customers to design customised Functional Solutions to meet their needs. Our cost-efficient FSP approach can include customer or CRO SOPs, EDC and other systems, on and off shore solutions and all aspects of a CRO infrastructure. Our FSP Delivery Platform™ provides a base on which to design a functional model that is an extension of the customer’s environment.

One of the world’s largest providers of strategic FSP models, DOCS provides clients with access to highly qualified candidates through an expansive network of over 200,000 individuals across a wide range of functions and therapeutic areas. Our enterprise-wide solutions provide talent, process improvement, technical expertise and a deep understanding of functional models.

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